# Contact

> How to contact Instamora about accounts, billing, privacy, safety, copyright and legal requests.

Canonical: https://instamora.com/contact
Updated: 2026-11-06

Version: 1.0

## Email addresses

- [support@instamora.com](mailto:support@instamora.com): your account and sign-in, Credits, plans, billing, refunds, cancellations and general questions.
- [privacy@instamora.com](mailto:privacy@instamora.com): copies of your data, corrections, deletion and questions about cookies.
- [abuse@instamora.com](mailto:abuse@instamora.com): safety reports, suspected underage use, intimate images shared without consent, characters that look like real people and content that breaks our rules.
- [dmca@instamora.com](mailto:dmca@instamora.com): copyright notices.
- [legal@instamora.com](mailto:legal@instamora.com): legal notices, appeals and requests from authorities.
- [security@instamora.com](mailto:security@instamora.com): security problems you find in Instamora.

We answer in English, usually within 2 business days.

## How quickly we act

- Intimate images shared without consent: removed within 48 hours of a valid request.
- Reports that may involve a minor: handled before all others, right away.
- Complaints: decided within 7 business days.
- Privacy requests: answered within one month.

## Authorities and the Digital Services Act

Authorities, and users in the EU who contact us under the Digital Services Act, can reach our single point of contact at [legal@instamora.com](mailto:legal@instamora.com). We answer in English.

## When you write to us

Write from the email address linked to your Instamora account, so that we can find it. If an error message showed a request ID, include it. Never send us card numbers or your sign-in links.

## Policies

- [Terms of Service](https://instamora.com/terms)
- [Privacy Policy](https://instamora.com/privacy)
- [Cookie Policy](https://instamora.com/cookies)
- [Billing, Subscriptions and Refunds](https://instamora.com/refunds)
- [Acceptable Use Policy](https://instamora.com/acceptable-use)
- [Complaints and Content Removal](https://instamora.com/content-removal)
- [Age Policy and Underage Reports](https://instamora.com/underage)
- [18 U.S.C. 2257 Exemption Statement](https://instamora.com/2257)
- [AI Transparency](https://instamora.com/ai-transparency)