Contact
Email addresses
- support@instamora.com: your account and sign-in, Credits, plans, billing, refunds, cancellations and general questions.
- privacy@instamora.com: copies of your data, corrections, deletion and questions about cookies.
- abuse@instamora.com: safety reports, suspected underage use, intimate images shared without consent, characters that look like real people and content that breaks our rules.
- dmca@instamora.com: copyright notices.
- legal@instamora.com: legal notices, appeals and requests from authorities.
- security@instamora.com: security problems you find in Instamora.
We answer in English, usually within 2 business days.
How quickly we act
- Intimate images shared without consent: removed within 48 hours of a valid request.
- Reports that may involve a minor: handled before all others, right away.
- Complaints: decided within 7 business days.
- Privacy requests: answered within one month.
Authorities and the Digital Services Act
Authorities, and users in the EU who contact us under the Digital Services Act, can reach our single point of contact at legal@instamora.com. We answer in English.
When you write to us
Write from the email address linked to your Instamora account, so that we can find it. If an error message showed a request ID, include it. Never send us card numbers or your sign-in links.